Customer Testimonials

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Google Jan 27, 2023

My wife and I purchased our car here at Jaguar Land Rover recently. We met with Charles who was very helpful and timely throughout the purchasing process. After our long drive home, we noticed there was an issue with the vehicle that we hadn't noticed during our walk around at the dealership. I called up Chris, the sales manager, and he was incredibly helpful in providing a solution to the issue. From my experience, the team at Jaguar Land Rover are great to work with, honest, and true to their word. I would recommend them to anyone.

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Google Jan 25, 2023

Gabby was excellent. She was intentional In her actions and made sure that my needs were met and checked in with me throughout the entire process. She even went as far as to check on me after my vehicle was returned. I appreciate her and the service provided.

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Google Jan 24, 2023

Jordan was awesome, I was an internet buyer and he kept me informed throughout the process and made it a great experience!

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Google Jan 17, 2023

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Google Jan 8, 2023

Had an exceptional buying experience.

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Google Jan 4, 2023

It was a very honest and great experience from the beginning. Our salesperson Toby was very knowledgeable and personable and the sales manager Jack and finance manager were both great, It was the best experience at a car dealership that I have ever had and I have purchased a lot of vehicles over the years in Indiana and Illinois

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Google Jan 1, 2023

Always a Very professional & high standard experience thorough with service and exceeds every expectations! Thank you Megan !!

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Google Dec 13, 2022

Absolutely love the service here at Jaguar Land Rover South Shore I can always expect the best from this location! I do not mind the drive, being 35-40 mins away. The professionalism and assistance is unmatched. Gabby and Brendan usually get me in and out with all questions asked and updates! Do not hesitate to stop in if needed. The entire team does a great job. Thank you all so much!!

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Google Dec 12, 2022

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Google Nov 27, 2022

Smooth transaction. Everyone was so great with my daughter making the experience fun for her. Drove from Chicago and was well worth the drive. Also called me to let me know they found cash in my trade! Will purchase from again! Thank you!

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Google Nov 22, 2022

The South Shore team seems to always exceed our expatiations.

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Google Nov 20, 2022

Wonderful people to work with.

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Google Nov 18, 2022

Exceptional staff and customer service.

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Google Nov 16, 2022

I bought a used car from here. Laura was fantastic, as was everyone else. Pricing was very transparent, no ridiculous markups, no baloney. Even though I wasn't in the market for a new Land Rover or Jaguar, I still felt appreciated. This was the most painless car buying experience of my life. I'm very happy with my car. Thanks so much everyone!

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Google Nov 15, 2022

Charles was very pleasant and professional. Everyone there is super nice.

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Google Nov 11, 2022

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Google Nov 10, 2022

Outstanding representation and professionalism from Charles Jones. I will remain a repeat customer.

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Google Nov 1, 2022

The service advisors are all pretty great!

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Google Oct 31, 2022

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Google Oct 31, 2022

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Google Oct 22, 2022

Got straight to the point, didn't have to battle for a decent price like in other places. Gave a good amount for my car aswell. Highly recommended if you're looking to buy a car with little to no hassle, ask for Laura she was a great help.

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Google Oct 13, 2022

My husband brought his used newer car there. Nice people. Was there about 1 hour which is unheard of its usually a lot longer than that. They have really good cookies too!!!

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Google Oct 12, 2022

Nice place to do business with.

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Google Oct 3, 2022

Awesome customer service, Sale person Laura were very detail and showed that she care about her customer.

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Google Sep 27, 2022

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Google Sep 23, 2022

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Google Sep 23, 2022

Walking into a Luxury dealership can be intimidating, especially as a young adult. That was the exact opposite experience I felt at this Jaguar Land Rover facility. I had been searching for a certified pre-owned Land Rover Discovery Sport, and I completed an online inquiry on one of South Shore’s available vehicles I found on their convenient website. Within 10 minutes, an associate contacted me and helped me set up an appointment to view the vehicle. The day of my appointment, I met with Chris, the sales manager of the dealer, as well as Jordan, my sales executive. Jordan was ...

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Google Sep 22, 2022

Great Experience! Charles was the consummate professional, making our car-buying experience truly 5-stars. He was attentive without being pushy, responsive when we had questions, and made sure we picked the right vehicle to fit our needs. He went above and beyond by ensuring our interaction with the rest of the team at South Shore was smooth and the transaction was handled exactly as we had agreed. Two thumbs up as high as they go for Charles and the team at South Shore.

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Google Sep 16, 2022

Recently purchased my first Range Rover from South Shore and I couldn't be more pleased with my experience! From the jump, my sales person, Laura, was incredibly helpful and genuinely listened to what we were looking for. We didn't waste time or feel obligated to look at vehicles we weren't really interested in. She heard the details and specifics and matched us accordingly. She is personable, friendly and genuinely seems to enjoy what she does, which makes a large purchase like this a million times better for the buyer! Additionally, the Sales Manager, Jim, was more than ...

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Google Sep 16, 2022

I always receive great service when entering into the building. From sales to management, I am always well taken care of. I love working with Jack and Charles in Sales, Rick in Finance and Brendan in Service. They make an excellent team.

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Google Sep 15, 2022

I love Sam Peterson great person.. Great business.. Definitely will be back

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Google Sep 13, 2022

Thank you for the quick walk-in oil change.

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Google Sep 13, 2022

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Google Aug 24, 2022

Brendan was great service advisor. Great communication and fast service.

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Google Aug 24, 2022

Laura and Jack were some of the best sales folks I’ve dealt with. They were creative with their solutions and gave me the absolute best price. Laura checked in with me every so often and kept an open communication without ever being pushy. Dealership experiences this smooth are rare. Highly recommend Laura + this place over all the others in the area.

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Google Aug 15, 2022

One of the best car buying experience I have had in every sense!

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Google Aug 6, 2022

Very knowledgeable staff. Always a pleasure when purchasing or getting service on my vehicles.

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Google Jul 24, 2022

One of the best car buying experiences I’ve ever had. I had the pleasure of working with the GM directly Jack. From start to finish everything was top notch. I ordered a brand new custom 2023 Range Rover LWB. Jack kept me informed with an update status periodically. This dealership has earned my loyalty and I will be a customer for life. I highly recommend Range Rover South Shore.

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DealerRater Jul 23, 2022

Customer centered and focused! They provide excellent customer service from initial inquiry to purchase. I am confident they will continue to show excellent service and care throughout my ownership as well! Jordan B (salesperson) was awesome! Mr. Tandy (financial) was amazing as well - personable, tons of fun, kept it real, and provided fair options! They understand you’re buying a luxury car and treat you accordingly!

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Google Jul 15, 2022

Thank you for the care and concern taken in servicing my vehicle.

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Google Jun 24, 2022

Very nice people 👍

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Google Jun 16, 2022

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Google Jun 10, 2022

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Google Jun 8, 2022

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Google Jun 7, 2022

This place is amazing from a service perspective. I live near a Land Rover dealership but I travel 35 minutes away to have my vehicle services by these professionals. If you are looking for "the" repair shop for land rover in the south subs, look no further. These folks stand by their work and do nothing less than awesome repairs.

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Google Jun 6, 2022

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Google Jun 2, 2022

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Google May 12, 2022

If you’re looking for a dealership that values every customer and goes through the sales process hoping to get you in the car that’s right for you this is the place to go! I’d been to numerous dealerships where when I had walked in I had to almost beg a sales rep to attend to me however that was not the case here as we were greeted with warm welcomes and friendly faces from the whole staff. Thanks to Charles and the rest of the staff for getting me in a Range Rover and making the process ...

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Google May 4, 2022

I purchased my 2012 XJ8 Portfolio from Mike Kopack. It was a great experience. My husband and I flew in from Mpls and they picked us up at the Airport and drove us to the dealership. My car was waiting in the showroom for me. Mike was great to work with, and I would highly recommend him! Jack McMahon handled our paperwork and financing. He made the process smooth and quick. We highly recommend these two professionals for your new vehicle purchase. Thanks Mike and Jack!

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Google May 4, 2022

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Google Apr 30, 2022

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Google Apr 24, 2022

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Google Apr 21, 2022

Our experience was great! Charles and Rick were the best!!

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Google Apr 12, 2022

My retirement car. This was the best car buying experience I’ve ever had. From the time I showed interest on car gurus to the time I picked my car up. Laura was great, the process just flowed. I had to fly in to Chicago, she made sure there was someone (Andrew) there to pick me up at 8:00 in the morning, who was an awesome driver and made me feel very comfortable. The communication between both was phenomenal. I had to drive 3 1/2 hours back home but it was all worth it. Laura had paperwork ready, very knowledgeable about the car ...

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Google Apr 12, 2022

My wife and I just purchased our first Range Rover from South Shore We only went to look and loved the vehicle I'm almost 60 and I can say without hesitation that this was by far the best experience I've ever had at a dealership Mike,Jim and Rick made it a pleasure My next Range Rover will be from South Shore

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Google Apr 11, 2022

I was in the capable hands of Charles Jones lll for the purchase of a used Jaguar F Type S. Charles was highly professional and did all that he could to make sure the purchase went smoothly & that me expectations were met. I have no reservations in promoting Charles or South Shore Jaguar - Land Rover as an excellent choice when making a vehicle purchase

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Google Apr 11, 2022

Great sales and service, most definitely recommend this establishment for anyone interested in purchasing a jaguar or Range Rover

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Google Mar 25, 2022

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Google Mar 18, 2022

Laura and Jim did the thing!!!! I love my Explorer. Warm greetings, made sure we were comfortable they entire time and NO PRESSURING. I would definitely recommend them! By far the best interaction of any car purchase I’ve made in the past.

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Google Mar 10, 2022

This place is A1 when it comes to customer service. I ended up purchasing my dream car out the showroom.

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Google Mar 8, 2022

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Google Mar 4, 2022

Always a great experience. Brendon is a great service advisor

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Google Mar 1, 2022

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Google Feb 24, 2022

Service department has greatly improved from their earlier years. This is my 4th Rover and they've all had their quirks. My current one especially has numerous issue that never seem to get resolved. Service Advisor Megan really worked hard to resolve the issues and make things right. Communication was excellent. Work completed on time. Estimate was accurate. Kudos to Megan and new management!!

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Google Feb 21, 2022

We had an amazing experience at JLR South Shore at Crown Point! Our salesman, Jordan was excellent! He was personable, professional and knowledgeable in regards to all of the vehicles! He went above and beyond to accommodate us! The sales and finance team were very courteous and treated us so well! We traveled quite a distance and it was well worth it! We love our Jaguar F-Pace! We will be back in the future!

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Google Feb 6, 2022

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Google Feb 2, 2022

We had nothing but EXCELLENT service from the time I walked in until we were done! Everyone was extremely friendly and helpful, particularly our Salesman Charles! He is by far the BEST we have ever worked with! Thank you Jaguar Land Rover South Shore for your EXCELLENT service! Will definitely recommend and continue to be a costumer!!

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Google Feb 1, 2022

Love Mr, Chen sooo much. Highly recommend. Really enjoy the experience and his professional knowledge.

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Google Feb 1, 2022

Worked with Toby from this dealership multiple times. Extremely professional and always provides great service.

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Google Jan 31, 2022

Words can't express how elated we were with Laura's expertise in helping us purchase our Range Rover HSE. She was so attentive and made the process smooth. She is amazing at what she does and I continue to send people her way!

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Google Jan 31, 2022

Toby is extremely reliable and helpful when looking for your perfect car! He easily answered all of my questions and goes above and beyond for his customers. I highly recommend asking Toby to help you out at this dealership!

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Google Jan 31, 2022

Great place and people to do business with

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Google Jan 30, 2022

My experience at Jaguar land rover of South shore was excellent. Our saleswoman Laura Dominici has great product knowledge of all the vehicles we were interested in purchasing. We felt comfortable with our purchase of a new 2022 Range Rover P400 HSE! She's so helpful and pleasant we followed Laura from another dealership in Illinois. We'll always support Laura wherever so goes. Thank you again for great professional service!

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Google Jan 29, 2022

Bought my first car there few months ago. Nice car and really great service. Glad I found this place.

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Google Jan 29, 2022

Awesome service. My tradein car got very high return and the new buy experience was great. Definitely worth spending time to ask for a quote if you are looking for a new car.

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Google Jan 28, 2022

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Google Jan 27, 2022

I spoke with Laura Dominici prior to coming into the dealership to purchase my vehicle. She was very helpful and professional; answered all my questions and was very knowledgeable about the different vehicle. I believe she had my interest at heart and found the best vehicle with a good price that fit all my needs. She was very patient! If you’re looking for someone to listen and find you your perfect car. Laura is your girl!!! She was absolutely amazing!!!!

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Google Jan 25, 2022

Great service. The place is under new management with a new team, and it shows. Keep up the great work gentlemen and ladies.

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Google Jan 18, 2022

Luis Cuebas had great customer service skills and very helpful and gave me a great experience buying my new Vehicle . I strongly recommend this dealership and him as a sales person .

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Google Jan 18, 2022

Dealt with Luis (my brother) and it was the easier car buying experience ever. From front end getting the deal worked on to finance to even getting the vehicle delivered to my house. They all went above and beyond. Thank you guys!

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Google Jan 18, 2022

Thank Luis cuebas for you everything! I wouldn’t trade my salesman for nothing in the 🌎

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Google Jan 11, 2022

Hands down best place to purchase a vehicle! Luis C. Helped me with purchasing a vehicle and he made sure I got the deal I wanted. Very professional and knowledgeable! Thank you..

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Google Jan 11, 2022

Working with Luis C. and Jack M. was an absolute pleasure! Prior to going in I told Luis exactly what I was looking for and he went above all measures for me. Him and Jack were extremely patient and I was never pressured to a make a decision right on the spot. Luis was very professional and knows the car business inside and out and til this day I still call him with any questions I have about my Range Rover as he provides the best service he can for me. The best part is Luis has stayed in touch ...

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Google Dec 28, 2021

The best car buying experience I have ever had Jack and Anthony went above and beyond. They were very fair and honest.

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Google Dec 19, 2021

Hands down the best place to do business in the Chicagoland area!

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Google Dec 17, 2021

When car buying is already a stressful situation. This place made it far less stressful. Great staff. Great environment. Overall a wonderful place to buy a car.

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Google Dec 17, 2021

Top quality service. They really go above and beyond to take care of you. Red carpet treatment

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Google Dec 17, 2021

Jim Ottilie and the entire South Shore team are remarkable!

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

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Google Dec 17, 2021

Great experience, Great atmosphere and such a friendly staff.

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Google Dec 17, 2021

Amazing customer service! These guys really treat you like you’re number one, would definitely recommend anyone buy a car from them.

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Google Dec 17, 2021

Before coming to this dealership I was definitely apprehensive. I had some not-so great experiences with other dealerships. A friend of mine referred me here and I’m so happy they did! Everything was explained thoroughly and I was treated with patience and kindness by a gentleman named Isaac. He was knowledgeable about all the features and took the time to show me how everything worked. It was definitely time and money well spent. Thank you! I will always send friends and family here for future business.

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Google Dec 17, 2021

Very friendly and help me with every Question I had Will definitely be going back gor my next car.


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