Customer Testimonials
Below are recent reviews from Jaguar South Shore customers. As you can tell from our feedback, ensuring a positive customer experience is one a top priority.
Browse the feedback below and plan a visit to the dealership today to find out why we get the positive feedback we do.
Already visited us? Leave us a review and let others know how your buying experience was with us.
I had finally found the car I had been searching for at Jaguar Land Rover South Shore, the team I worked with to make the purchase was phenomenal from start to delivery. Purchasing a vehicle from out of state can be stressful, I really had to put my trust into them. Manny Bravo went above and beyond, putting my mind at ease by answering any questions I had. He was extremely professional, polite, and helpful. The out of state purchasing process was made simple, both Manny and Rick Tandy in Finance were excellent to work with. The car was delivered ... Read More Google - Sep 12, 2026
My husband contacted Luis for my new car when i got there he was very friendly and helpful to get the best deal i love how treat you as costumer and try to get what you looking for
Awesome sales person to purchase your vehicle honest with great communication to make your choice when purchasing your vehicle. Highly recommended!!
These guys were great! I test drove several cars at another dealerships in the area, same price range, and those cars were dirty inside, ran hard and had off putting odors….but this place stood out better than the others, first impression- the car was detailed to perfection and had a great smell, and more importantly it ran smooth and was a perfect fit for us!
Friendly staff (thanks Manny!), No pressure, I felt heard when chatting about the mundane stuff which then lead to all of us having a mutual friend. Would definitely buy a car from here again ... Read More Google - Aug 27, 2026
Jordan has been the best to work with! He is very responsive and always there to help! I would recommend him and his professionalism to anyone!! He made the process so easy!!
Haz was extremely nice and helpful and I’d recommend highly working with him. He truly seemed interested in helping me find the answers I was looking for and went above and beyond.
I had a great experience at Jaguar Land Rover South Shore. From start to finish, the team was welcoming, professional, and extremely helpful throughout the process. Everyone I interacted with made the experience personable.
I especially want to recognize Laura (phenomenal sales rep), Chris (awesome manager), and Rick (amazing Finance Mgr.) for their outstanding customer service. They were knowledgeable, patient, and attentive, and they made sure the deal would close! Their level of care and professionalism made a lasting impression, especially considering I’m a loyalty customer; I really appreciated how supportive they were throughout the entire experience.
Overall, I ... Read More Google - Jul 27, 2026
The best experience I've ever had with a car dealership! No surprises, easy communication, excellent delivery of my vehicle, quick transaction and best of all HONEST! I will do business with them for my next vehicle and guarantee I'll make sure my parents contact them for their next purchase. Thank you so much Dylan and Rick!
I recently purchased a 2019 Discovery Sport from them. Had a great experience with Laura and Rick. Was in and out in 2 hours or less. Very nice people. I would recommend my friends and family to purchase a vehicle from here!
After having a not so great experience at another dealership we stopped in to take a look at a used Honda Pilot. We worked with Laura and she made the entire process smooth. We couldn’t be more happy with how everything went. We would absolutely recommend anyone to see her when you are ready to make a purchase.
I shopped around to get the best rate for my new vehicle. I found the exact vehicle I was looking for on South Shores website and at the best price I’d seen. I made an appointment to test drive the vehicle and purchased it on the spot. My salesperson, Laura couldn’t have been nicer. Very kind, thoughtful and not pushy at all. I have a son and a daughter that will be looking for new cars in the near future. I’ll highly recommend South Shore.
In today’s world of digital technology, automation, and online transactions, there are still some things that simply can’t be replaced; and one of them is the human touch.
That is exactly what I experienced working with Tim Thorn at South Shore JLR Dealer when purchasing my 2017 Jaguar F-Type R V8. Tim understood that this wasn’t just another vehicle purchase for me; it was my first sports car and a milestone moment. From the very beginning, he made the entire experience exciting, enjoyable, and truly memorable.
What stood out most was the level of respect, professionalism, and genuine ... Read More Google - Jun 18, 2026
I had a great buying experience at Land Rover South Shore! It was great dealing with Jordan Bibbs and he made the buying process so easy. I highly recommend Land Rover South Shore and Jordan Bibbs!
I had an amazing experience working with Tim Thorn at Jaguar Land Rover! Extremely professional, knowledgeable, and considerate of my time. I would highly recommend him when purchasing a vehicle.
I had a great experience with Laura and Rick got me approved and my sister is coming back to buy an evoque. Quick fast and efficient we will be back for sure!
Jordan Bibbs is THE BEST! Highly recommended.
I had such a wonderful experience purchasing my 2026 Range Rover Sport! Our saleswoman Laura was INCREDIBLY patient, professional, and knowledgeable in every area. She made us feel comfortable, answered every question thoroughly even though it was late, and never made us feel like our concerns were silly. Her customer service was exceptional and made the experience nothing but positive.
A special thank you as well to Chris for making the paperwork process smooth and quick. He explained everything clearly and gave us a great deal on our trade in!
Highly recommend this team to anyone looking for a great car ... Read More Google - May 17, 2026
When I first walked into the door at South Shore, friendships began. I have purchased 4 cars and have always experienced respectable service. My amazing sales woman Laura Dominici knows my likes and always takes great care of me. Plus, finance manager Rick Tandy is quick and efficient, always a pleasure to work with. I feel like family!!!
Easy to do business with and very helpful!
I had such an amazing experience working with Laura and Rolando during my recent vehicle purchase. From start to finish, they made the entire process smooth, stress-free, and actually enjoyable. They were professional, knowledgeable, honest, and truly went above and beyond to help me find the perfect vehicle for my needs!
Huge thanks to the people over at Land Rover dealership! But I have to give a bigger thank you to Laura! Great customer service and dedication! She’s been very helpful for myself and for my family as well! Laura, 5 stars!
Jordan did a fantastic job. He really made this the best car buying experience we have ever had. Very informative, answered all of our questions and truly helped us make the best decision for what we were looking for. Thank you to Jordan and the entire team, everyone was great to work with throughout the process. I will be returning for future purchases and referring people in the market for new vehicles!
I highly recommend Jordan Bibbs and the team at Land Rover South Shore. We had an expectational car buying experience. From the moment we stepped into the dealership, Jordan made us feel welcome, listened to what we were looking for, and guided us through every step. There was never any pressure—just honest, helpful advice. The car buying process was very smooth and Jordan went above and beyond with the car pick up for my family. He absolutely made the car purchase a very special day for me and my wife! Five stars all around for Land Rover South Shore!
Excellent and friendly service without typical salesman pushiness. Our best car shopping experience! Everyone we worked with was great but Jordan was phenomenal, so much so that we’re already planning our next purchase from him!
Great experience at the dealership, Jordan specifically, when purchasing a 2026 Range Rover Sport Dynamic. Jordan was very friendly, knowledgeable and patient when working with us. Great buying experience. I would definitely recommend him and the dealership when you are ready to purchase.
Had one of the best car buying experiences with Jordan! He was friendly and very knowledgeable about our new Range Rover Sport Dynamic. Would recommend asking for Jordan when ready to purchase your next Land Rover vehicle!
Jordan made the car-buying process easy and stress-free. He was knowledgeable, patient, and truly cared about finding the right fit for me.
Luis was extremely, kind, helpful, respectful, and overall a joy to work with. With my purchase being my first car I bought for myself I appreciated his low pressure approach, fun personality, and helpful advise to point me to a car suitable for me. He was great with communication throughout the process and ensured I walked out with a good deal and happy with my new car. The process was seamless and he was fun and exciting to work with! Extremely grateful and happy with my purchase!
Thank you, Jaguar Land Rover South Shore, for having amazing people working for you. Jaguar Jordan you impressed me with your charm, wisdom, class, and professionalism. I am always pleased when I receive a new delivery, not to mention no stress at all going through the process. If I could give ten stars 🌟 I would. Thank you so much for everything. Blessings, Demi
Luis was super helpful and accommodating, also very nice and funny. He was able to answer any questions I had! I suggest him for anyone looking to get a car at this dealership.
Whole team is great. Luis was the salesman I worked with. We had a deal pretty fast. He knows the job and he is very professional. Thank you, Luis.
Everyone is very nice, helpful willing to help you always smiling and I like that it makes my day
We came in last night with kind of an odd situation but Laura was unbelievably helpful! She talked us through exactly what we needed to do. Her and Nathan had us driving a new Jaguar off the floor by the end of the night! Amazing job done by all and we could not be more happy with this purchase.
Flawless buying experience from top to bottom. Dylan is fantastic!
Luis Cuebas has done a fantastic job as a salesman at the Landrover South Shore dealership. With his help, I have bought several Landrover defenders and a Range Rover sport. Because of him, I will continue to Purchase future Landrover vehicles in the future. I highly recommend him as a salesman and this dealership.
Great salesman! Super nice and easy to work with! He has a lot of knowledge with Land Rovers.
Recently purchased my second vehicle from South Shore Range Rover. Hands down the smoothest experience I’ve ever had purchasing vehicles. Jordan is an absolute pleasure to work with and always goes above and beyond! Highly recommend Jordan and the rest of the team there.
I had the best experience at Land Rover South Shore with Luis and the staff it is such a vibe at that car dealership everyone is so welcoming and friendly its like your family!! This is my second Range Rover I got the sport this time and Luis didn't miss with his hard work and dedication to get the deal done professional courtesy and straight to the point no hassle. I will always come to Luis and Range Rover South Shore for my needs thank you Luis!!
I Bought a Range Rover from South Shore Range Rover, Tim Thorn was my salesman. Tim was great as was the rest of the staff. I highly recommend both Tim and South Shore Land Rover. Thanks again Tim!
I had the opportunity to work with Jordan over at south shore . Everyone was super friendly professional they make your experience personalized and unique. To me buying a car is scary but they were laid back no pressure , the car delivery definitely made it completely worth it . Jason thank you for your hard work dedication professionalism and patience . Pleasure doing business with you . Kenia 🤝
This was the best car-buying experience I have ever had! Rolando took exceptional care of me throughout the entire process. I purchased a Lexus NX, and it was absolutely amazing. He made my financing experience smooth and hassle-free, and he was so funny and lighthearted, which made the whole process even more enjoyable. Rolando truly went above and beyond to ensure I felt confident and comfortable every step of the way. Kenny was also fantastic, very informative and easy to work with! I appreciate the entire team for their professionalism and friendliness. You guys have made me a forever customer! ... Read More Google - Mar 30, 2026
After working with Sam the service manager. They we're able to do a good job on my 2016 Land Rover Discovery. Would recommend to family, friends, and stranger's thank you
I wouldn't suggest the service department they misdiagnosed your vehicle make you pay and don't stand behind there work or word
Laura is the best
I purchased a vehicle back in December of 2025, which was a phenomenal experience!! I had to have some very minor work done and I can say that Laura Dominici (Sales Rep) and Sam Peterson (Service Manager) went above and beyond to make this so easy for me!! They helped me out tremendously when I needed it!! 10/10
Rick the finance manager got us in a new vehicle. We only went in for service but ended up without any hassle getting a new vehicle,Excellent and friendly service.
Talk about an experience of a lifetime, I decided to Visit Land Rover South Shore just to obtain information as my Audi Q8 Sport lease was ending this year. The most extraordinary person Mr. Bibbs greeted me with a smile and personality that lights up a room. Jordan answered EVERY question (I had many) with extreme detail, his knowledge on the vehicles is incredible. Jordan treated my mother and I so respectfully throughout the entire process. Needless to say I left with a beautiful vehicle from the showroom of course! I will ALWAYS obtain a vehicle from my favorite Salesman ... Read More Google - Mar 10, 2026
My experience was phenomenal!!!! Hands down, staff was exceptionally nice and my salesman was GREAT!
Great experience! Super easy and convenient. Luis was great every step of the way.
Great customer service and very helpful. Luis helped with my purchase and guided me through the whole process to make it as easy as possible. Great experience.
Dylan was great. Put me in the Jag I wanted and was willing to work with me on a few extras.
My experience was amazing! It was fast and simple. I got a great deal and I’m totally satisfied
Buying process went smoothly! I really enjoyed working with Luis and Rick they both were very patient and answered all my questions in depth. Definitely recommend!
Absolutely amazing place, loved working with Dylan K. would highly recommend!
We bought a Range Rover on Valentines Day! Came in for a test drive left with 2022 bespoke Sanguinello orange Range Rover! Dylan was amazing and all the crew really made our experience really memorable. They Stayed till way past closing time and made sure everything was stress free. Thank you Dylan and South Shore Jaguar crew!
Jordan went out of his to make this as smooth of a process as possible. He even picked me up from the airport and drove me to the dealership. He was able to have me complete most of the documents online eliminating time at the dealership!
Super professional. Easiest experience I have ever had purchasing a vehicle. Luis, the rest of the sales team, as well as the General Manager Jack made the experience quite enjoyable. Purchased a beautiful Certified Pre-Owned 2020 Jaguar I-Pace and have absolutely loved it. Even put the I-Pace inside in the show room clean and ready for pickup! Will hopefully be back in the near future to purchase another Jaguar!
Luis was great! Everyone at the dealership was so easy to work with. Couple quick test drives, one with and one without the wife and kids. Made the whole process quick and painless! Zero pressure dealership where customer service is clearly a priority.
Jordan is hands down the best in the business! Phenomenal in every aspect of the transaction. He is very knowledgeable and a true pleasure to work with. I highly recommend calling Jordan at JLR Southshore for any and all needs!
Best car shopping experience ever. Jordan was not pushy, he was very professional and knew the product inside and out. 5 stars go out to Jordan and Land Rover.
Dylan helped me purchase a new car. He was professional and got back in a timely manner. Highly recommend his service!
Dylan was a fantastic salesmen to work with, and the whole team there were honest and genuine. We have just bought a 2026 Defender from them and would recommend anyone looking for a Land Rover/ Range Rover to get connected with them it was a smooth and stress free experience
It truly feels like a family here. I worked with Jordan Bibbs when I purchased my previous vehicle in 2022, and coming back to him again in 2026 was a complete no-brainer. Jordan consistently has my best interests in mind and genuinely knows how to get me into the right car, regardless of how it may affect him personally.
Over the last four years, everyone I’ve worked with knows my name, answers my calls and texts, and always makes me feel heard and comfortable. That level of care is rare. I honestly consider some of them friends at this point, and ... Read More Google - Jan 26, 2026
Was very satisfied with my first time going there, very headful advisors, was waiting for car since there was no loaner for 3 1/2 hours, a vending machine would of been nice but they have a lot of coffee options in waiting room and a FireStick TV and wi-fi! Thanks team!
Thanks for the SVR, Manny.
Dylan Kachaturoff was AMAZING!! My company has purchased two Jags from South Shore and we have loved them. The South Shore staff is patient and attentive. If you need anything Jaguar or Land Rover related, Dylan will hook you up! So happy
We had the best car search experience at South Shore. Our salesperson was amazing. Jordan had so much knowledge about the vehicles and patience. The finance manager, Chris, was equally as pleasant. Although we chose to go in a different direction, I still would highly recommend them for your car buying needs.
Unfortunately, I am waiting for a resolution to my dispute (was sold a series of warranties in the amount of 12K without my knowledge). I was firm on the vehicle price we agreed on before entering the dealership, yet I still had the finance director add on extras without stating that they would increase the vehicle price. Still waiting fur a resolution since mid-December of 2025.
I have nothing but positive things to say about the South Shore Jaguar Land Rover dealership. As an out-of-state customer, we were able to get a great deal put together over the phone in a very timely manner.
My sales executive, Kenny Akpan, was extremely helpful and made the process easier than I would have ever expected, given that this dealership is roughly two hours from Chicago west suburbs.
They were very flexible on my trade, and with that being said, I would highly recommend this dealership to any out-of-state customers looking to make a new/used purchase.
Plus, you ... Read More Google - Dec 4, 2025
you have 666 reviews. i will fix this and make it 667.
Jordan was really helpful, prepared, and profession, which made the difference when it came to making my decision to buy.
We love Brendan
Recently purchased a 2022 F Pace from South Shore while living in Wisconsin. Found the car online, reached out and was connected with Manny who answered my questions over email and phone. We were able to value my trade and come to a final number before I made the journey to come pick up the car. I was able to do a lot of the process remotely so I was in and out within the hour at pick up. Everything was as advertised except one issue I noticed when I got home, reached out to Manny and he and the used ... Read More Google - Nov 13, 2025
Best store in town! Very friendly, honest, up front and transparent process. The people are fantastic and will be back very soon!
I had the best first experience at Jaguar Land Rover South Shore! Everyone was extremely welcoming and helpful throughout the entire process. I worked with Dylan, and he was absolutely amazing. He went above and beyond to help me get into my new 2024 Chevy Trax. A big Thank you to the whole team I truly appreciate all of your help! If you’re in the market for a new car, I highly recommend checking out Jaguar Land Rover South Shore and asking for Dylan!
Luis Cuebas was really easy and straightforward to work with. The customer service at this Range Rover dealership is top notch!
Very friendly and nice people. They kept me in the loop the whole time. Work was done right and in a good time frame thnx.
Took the car for an oil change.. they forgot to put the engine cover back on.... 😑
Many thanks to Tabatha for making this process extremely smooth. She never gave up on making the sale and I'm glad she didn't. Love the new vehicle and will definitely buy again from Jaguar Land Rover South Shore and specifically Tabatha again. She went above and beyond!
Great experience with Tabatha!
Luis was very hardworking. He sent me photos, videos and followed up frequently to make sure I had whatever I needed in my car search. He is patient and professional and a great asset to South Shore. You won’t be disappointed using him as your sales associate.
Loving my new Velar. Dylan Kachaturoff was super helpful and very friendly. The whole team made the experience easy and stress free. This is my third lease with Southshore JLR. I would recommend them to anyone. Especially since I am from out of state, they handled the extra paperwork with a smile, while other dealers told me it was not possible. Thanks Dylan!
Luis Cuevas is an excellent sales executive. Very knowledgeable. Jack Pearson is one of the best General Managers we have ever had and look forward to many many more transactions over the years to come.
I bought a 2020 Jaguar F-Pace at another dealer, but had it serviced at South Shore JLR. Hence that's how I became acquainted. I then ordered a new 2024 F- Pace and just now traded that in on an upgrade F-Pace SVR 575....Had wonderful experiences throughout. Laura and Jack , along with the finance people made it easy and enjoyable. Laura is very professional, knowledgeable and fun to work with. Not pushy at all. When I picked up my new SVR, Steve went over the whole car with me ( again ), was very patient explaining all the bells and whistles. I recommend anyone ... Read More Google - Sep 24, 2025
Megan takes care of everything!! She is the reason I come to jaguar for service.
First let me start off by saying this by far was the best car experience I’ve ever had from start to finish. From the sales associate Kenny to the GM Blake, the finance department, to my guy Dylan!! Everyone was amazing!!! Dylan, you my friend have simply been adopted by me for lifers!!!! Thank you for making me feel truly at home!!!! Thank you South Shore for making my experience 1 of none!! I’m officially a Range Rover girl🙌🏽😍❤️💪🏽
Laura is amazing! I had gone to other dealerships and was not acknowledged as I perused vehicles in the lots. She was friendly, knowledgeable and professional without being pushy. The Finance Mgr was also awesome and the two of them ensured that my experience was the best ever! Thank You !! You Guys Rock!
Luis and the team at JLR South Shore have provided over the top service through the sales process. We are excited to receive our new car, and we hope the go-forward experience with it matches the sales experience.